#Lightspeed ecwid upgrade

You can upgrade your Ecwid account to one of our paid plans ( Venture, Business, or Unlimited) at any time.

#Lightspeed ecwid free

The Free plan also allows you to see the Ecwid admin and storefront in action to understand how things work and what paid features your business may need. You can use the Free plan as long as you wish. The Free plan gives you all the basic tools to get started. With the Free plan, you can add up to 5 products to your catalog, set up shipping and payment methods, configure your store design and start selling. When you sign up with Ecwid, you will automatically begin an account on the Free plan (no credit card required). You can see your current plan, upgrade, or change your plan at any time in the iOS mobile app, in Store → Billing and Plans. You can choose between monthly and annual pricing plans. You need to change plan in your Ecwid admin on desktop, and you will be charged with the credit card that you added to your admin.

#Lightspeed ecwid android

When you upgrade from the Ecwid iOS mobile app, the payment is processed via the App Store and so you pay with your Apple ID payment method.Ĭurrently, you can't upgrade or downgrade plan from the Android app. Sign up for a free account (no credit card required), upgrade, or change your plan at any time from your Ecwid admin, in My Profile → Billing and Plans. You can choose between monthly and annual plans. When upgrading from the Ecwid admin, you can pay for your subscription with PayPal or a debit/credit card. Review the prices in your currency on the Billing and plans page in your Ecwid admin or in the Ecwid iOS mobile app. After you subscribe to a paid plan, the subscription is renewed automatically unless you cancel it.ĭepending on your billing country, you are billed in US Dollar, British Pound, Euro, Indian Rupee, Mexican Peso, or Russian Ruble. We offer one free and three paid plans (Venture, Business, and Unlimited) that differ by available features and prices.

After you schedule a call, an agent gives your store a pre-call check-up that helps to investigate a problem and come up with a better solution.You can check what Ecwid plan you are currently on in the My Profile → Billing and Plans section in your store admin. Instead, you can book a call-back, so a support agent has time to prepare for troubleshooting. To provide you with the same level of assistance as in emails and chats, Ecwid doesn’t offer a direct number for phone support. Therefore, it’s easier for them to understand a problem context. Your chat history and emails are available for agents. They can share how-to videos, screens, and links to self-service articles.

Agents in live chats can get a precise idea of what you are seeing by checking your screenshots and storefront. With these details at hand, troubleshooting is quicker and easier. Immediate access to your account details, storefront view, and activity.Compared with direct line, online assistance has the following benefits: Why there isn't a direct line to callīesides scheduled phone support, Ecwid offers 24/5 online support via email and live chats. The event will also appear in your online calendar (Google calendar, Outlook calendar, MacOS calendar, etc.) You will receive a reminder email an hour before the call. The notification is sent to the email you specified for your Calendly account. To create a booking, you have to register an account in Calendly.Īfter scheduling the call, you will get an email with a link to the call and the appointment time. A support agent will send you a link to the Calendly website, where you can schedule an appointment for a convenient meeting time.Jot down that you want to request a call-back.Choose either Send email or Online chat.Open your Ecwid mobile app and tap Get Help in the top right corner.